MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition (Pro-Certification)

MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition (Pro-Certification) Review

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MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition (Pro-Certification) Feature

Ace your preparation for the skills measured by MCDST Exam 70-272—and on the job—with this official Microsoft study guide, fully updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions.

The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers—including a customized learning path that describes how and where to focus your studies.

Maximize your performance on the exam by learning how to:

• Configure, customize, and support Microsoft Office applications, including Microsoft Office Outlook
• NEW—Configure and support Microsoft Internet Explorer, including Pop-up Blocker and other new features
• Troubleshoot usability, customization, and connectivity issues
• Manage application security permissions and settings
• UPDATED—Set up and troubleshoot Windows Firewall and monitor antivirus software
• NEW—Keep your applications current with Microsoft Update and Automatic Updates

Your kit includes:

• 15% exam discount from Microsoft. Offer expires 12/31/10. Details inside.
• Fully reengineered self-paced study guide with expert exam tips.
• Readiness Review Suite featuring 425 questions and multiple testing options.
• Case scenarios and troubleshooting labs for real-world expertise.
• NEW—120-day evaluation version of Microsoft Windows XP Professional Edition with Service Pack 2.
• Fully searchable eBook.
• Microsoft Encyclopedia of Security eBook.
• Microsoft Encyclopedia of Networking, Second Edition, eBook.

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to booktech@oreilly.com.

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TECHNOLOGY: Computer Applications for Young Users: BumperCar and KidPix.: An article from: Phi Delta Kappan

TECHNOLOGY: Computer Applications for Young Users: BumperCar and KidPix.: An article from: Phi Delta Kappan Review

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TECHNOLOGY: Computer Applications for Young Users: BumperCar and KidPix.: An article from: Phi Delta Kappan Feature

This digital document is an article from Phi Delta Kappan, published by Phi Delta Kappa, Inc. on April 1, 2004. The length of the article is 1425 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: TECHNOLOGY: Computer Applications for Young Users: BumperCar and KidPix.
Author: Royal Van Horn
Publication: Phi Delta Kappan (Refereed)
Date: April 1, 2004
Publisher: Phi Delta Kappa, Inc.
Volume: 85 Issue: 8 Page: 628

Distributed by Thomson Gale

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First Fault Software Problem Solving: A Guide for Engineers, Managers and Users

First Fault Software Problem Solving: A Guide for Engineers, Managers and Users Review

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First Fault Software Problem Solving: A Guide for Engineers, Managers and Users Feature

Written by a veteran in mission-critical computer system problem resolution, problem prevention, and system recovery, this book discusses solving problems on their FIRST occurrence while emphasizing software supportability and serviceability.

Who should read this book?
-- Software professional engineers and managers
-- End-users, system administrators and their managers
-- Software engineering students.

What will the readers of this book learn?
-- How to optimize use of pre-existing software problem solving features
-- How to choose the best products to improve first fault problem-solving
-- How to get the best results when problems occur on outsourced and cloud-placed work
-- How to choose amongst first-fault tools, second-fault tools, and manual problem solving methods to best advantage for difficult problems
-- How to be an educated consumer or creator of future problem-solving software.

What is the business value of reading this book?
--Saving money on problem solving resources (servers, storage, network, software, power, space, cooling, personnel)
-- Keeping customers happier since their issues are resolved sooner
-- Reducing the durations of computer service outages that affect external clients
-- Decreasing operational overhead and encouraging sustainable, higher-performing organizations and enterprises through best problem-solving practices

What else is special about this book?
-- 21 original illustrations to feed the soul and tickle the funny-bone.
-- 21 thought-provoking quotes to feed the intellect and the spirit.
-- An extensive bibliography to aid in clarification and personal growth.

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